Responsible Gaming
Our Commitment to Responsible Gaming
At Best Online Casino NZ, we are committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes problematic.
Age Verification
Online gambling in New Zealand is restricted to individuals aged 18 years and over. We strictly verify the age of all players before allowing access to our platform. If you are under 18, please do not attempt to register or gamble on our site. Parents and guardians are encouraged to use available tools to restrict access to gaming websites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you or someone you know experiences any of the following warning signs, please seek help immediately:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Neglecting family, work, or other responsibilities due to gambling
- Hiding gambling activities or lying about the extent of gambling
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to gamble or pay gambling debts
- Experiencing relationship problems due to gambling
- Failed attempts to reduce or stop gambling
- Gambling with money needed for essential expenses
Self-Help Tools and Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders during play showing your session duration and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
- Session Time Limits: Set automatic session duration limits to control how long you play
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organizations in New Zealand
If you or someone you know needs help with problem gambling, the following organizations provide free, confidential support:
National Resources (New Zealand)
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Gambling Helpline (Aotearoa New Zealand)
Free telephone counselling and support
Phone: 0800 654 655
Available 24/7 -
Problem Gambling Foundation
Website: www.pgf.nz
Provides resources, counselling, and support services -
Gamblers Anonymous Aotearoa New Zealand
Peer support meetings throughout New Zealand
Website: www.gamblersanonymous.org.nz
International Resources
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GamCare (United Kingdom)
www.gamcare.org.uk -
GamStop (United Kingdom)
National self-exclusion scheme
www.gamstop.co.uk -
Gambling Help Online (Australia)
www.gamblinghelponline.org.au -
Responsible Gambling Council (Canada)
www.responsiblegambling.org -
National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you think you may have a problem with gambling, or if someone you care about is affected by problem gambling, please reach out for help today. There is no shame in seeking support, and professional counsellors are ready to assist you confidentially and without judgment.
Contact the Gambling Helpline (Aotearoa New Zealand) on 0800 654 655 or visit www.pgf.nz to access support services.
Remember: If gambling stops being fun, it's time to stop.